Career Opportunities at DIYAutoTune.com
We are currently seeking qualified candidates for the following positions:
Automotive Technician Power Train Calibrator, Tuner, Dyno Operator
Work for a small but growing company that serves the automotive aftermarket and racing industries. The ideal candidate will have substantial familiarity with automotive fuel injection and ignition systems, preferably with MegaSquirt and AMP EFI based EFI controllers, as well as knowledge in some area(s) of racing and/or automotive performance.The duties of Technical Support Representative 2 include, but may not be limited to:
- Performs hands-on installation of MegaSquirt powertrain control systems, to include physical installation, wire-up, first fire-up, and comprehensive tuning
- Operates chassis or engine dynamometer and other equipment as needed to create new engine calibrations or improve existing calibrations
- May provide on-site troubleshooting and/or tuning support of MegaSquirt equipment at events
- Communicates with customer to answer general product questions and facilitate product sales, resolves non-technical and technical complaints by identifying problem and providing best fit solution to ensure customer satisfaction, facilitates escalation of problems to Engineering only when necessary
- Ability to work independently without direct supervision
- Assists Engineering staff with product testing and/or product installation and other R&D related tasks as needed
- Assists Marketing staff with inside/outside sales calls, trade show displays, and marketing tasks as needed
- Collects data and files “bug reports” with firmware and software development teams when necessary
- Assists Management with other duties as assigned by Management or Supervisor
Skills and Qualifications:
Multi-Tasking, Positive “Can Do” attitude, Customer service, Phone skills, Problem solving, Product and market knowledge, Understanding of schematics and electrical symbols, Effective and clear written and verbal communication, Advanced automotive knowledge with experience tuning, modifying, and fabricating automotive systems for performance, Advanced knowledge of racing and automotive race electrical systems and components, Ability to drive/operate race vehicles with manual and automatic transmissions
Reports to Engineering Supervisor
Occasional after-hours and weekend work is required. Occasional travel is required, generally limited to 4 times per year, with opportunities for additional travel or after-hours work as agreed upon.
Job Type: Full-time
Salary: $25,000.00 to $40,000.00 /year
Contact/ Submit resume:
Ben Berusch (678)261-8789 ext. 307)
EFI Tech Level 2
Are you a car enthusiast looking to get your foot in the door of the aftermarket racing parts industry? We build and sell racing fuel injection systems, and we’re looking for a technical sales and service position. We are looking for someone with experience with installing and tuning tunable aftermarket fuel injection, even if the experience so far has just been on your own personal project or friends’ cars rather than paid work. MegaSquirt or AMP EFI experience preferred.
Here’s what you will be doing.
- Entering phone orders and creating customer accounts.
- Helping customers determine which of our products are needed for their projects.
- Provide technical support for installing and tuning fuel injection systems, by phone, email, and social media.
- Set up and process returns, including some troubleshooting of returned electronics.
- Install and test new products and other R&D work alongside our engineering staff.
- Collect marketing data, bug reports, and other information from customers.
- Represent our company at trade shows, racing events, and other events.
- And other tasks as needed – we’re a small company, so employees are expected to wear many hats. You might need to help fill in for production, shipping, or product testing if somebody is absent, for example.
And here are the skills we need you to have for this job.
- Experience with installing and tuning aftermarket tunable fuel injection systems. MegaSquirt / AMP EFI preferred. Dyno tuning experience is not required.
- Good communications skills – in person, over the phone, and in writing.
- The ability to remain polite, even with difficult customers.
- Basic computer literacy, and the ability to help customers who don’t have this.
- Familiarity with common race car modifications and the ability to install at least basic bolt on parts.
- Understanding of electronics and wiring diagrams. We’d prefer if you can also understand schematic drawings of circuit boards.
- Being able to diagnose and repair circuit boards is a plus, but not required.
This is mostly a 40 hour a week office job, but there is some travel (less than 10% of the time), and occasional weekend or after hours work.
Job Type: Full-time
Contact/ Submit resume:
Ben Berusch (678)261-8789 ext. 307)
Order Processing Specialist
The ideal candidate will be able to process orders placed on our web properties. Able to enter domestic and international sales orders, expedite orders, offer telephone and e-mail support regarding tracking, shipping, and order changes.Must be able to execute job responsibilities accurately and quickly and have advanced problem solving and organizational skills. Excellent written and verbal communication are a must. Excellent computer skills and experience using QuickBooks required.
Primary Job Duties
– Review all incoming orders for completeness and accuracy
– Be able to effectively apply fraud discovery techniques
– Retrieve and process orders from our E-Commerce platforms
– Create shipping labels and documents, e.g., customs forms, invoices, drop ships, etc.
– Cross check shipping labels and documents for accuracy
– Always provide quality responses regarding product availability, status, and
delivery of customer orders.
– Monitor web store product listings and maintain inventory levels
– Work with shipping department and production to continuously evaluate the order
processing routine and maximize productivity
– Process customer RMA’s
– Ability to prioritize, multi-task and follow direction in a fast-paced environment
Requirements
– 2 Years of order processing experience preferred
– Desktop computer proficiency is required. Qualified candidates will also have
experience with Microsoft Windows and Office environments
– High proficiency with Quick Books
– Strong dedication to problem solving and process improvements
– A positive attitude is required, as well as the ability to act as a cooperative team member with cross-functional teams.
– Ability to communicate clearly and professionally, both verbally and in writing.
Job Type: Full-time
Salary: $21,000.00 to $28,000.00 /year
Contact/ Submit resume:
Elaine Pettit (678)261-8789 ext. 303
Shipping and Production Clerk
We are looking for someone to fill an entry level shipping and production role. Your primary responsibility will be pulling and packaging orders and some production work.
We are growing company and several people have started in this entry level position and moved forward into other areas.
Responsibilities
– Pick items from storage areas by following pick receipts
– Check products for defects and accuracy
– Verify accuracy of orders by matching them with quantities and types
– Transport packed items from storage areas to the packing area
– Ensure that items are packed in a safe manner , using proper packing materials
– Make sure that packed boxes are sealed and labeled appropriately
– Ensure that all accompanying documentation is present with packed items
– Keep shipping areas neat, clean, and organized
-Put together weather pack kits and other production duties as requested
Requirements
Highly organized and ability to multi-task with frequent interruptions
Must be detail oriented
Must have a drivers license
Ability to lift up to 30lbs if needed
A positive attitude and team player
Motivated to go above and beyond
Job Type: Full-time
Salary: $21,000.00 to $23,000.00 /year
Contact/ Submit resume:
Elaine Pettit (678)261-8789 ext. 303
Wire Harness Assembler
Must be able to run a Komax machine, be detail oriented, able to rise to a team leader position over time.Responsibilities and Duties
Manufacture flying lead harnesses, wire bundles, and some rework
Familiar with a wire cutting, stripping and terminating by machine
Familiar with hand crimping techniques
Able to read basic schematics
Qualifications and Skills
Training is available but we would prefer prior machine experience as well as some experience in harness assembly.
Benefits
Work for a small but growing company, this position is poised for eventual promotion to Team Lead. We are looking for someone who is willing to work towards that goal.
Job Type: Full-time
Salary: $23,000.00 to $25,000.00 /year
Contact/ Submit resume:
Elaine Pettit (678)261-8789 ext. 303